EARLY CHILDHOOD EDUCATION PROGRAM

COMPLAINT PROCEDURE

All complaints are to be forwarded to:

Dr. Joung Sook Nahm
American Theological Seminary - Office of Administration
1829 S. Western Ave. Los Angels, California 90006

The Office of Administration shall be open during regular business hours.

Dr. Nahm shall have the authority and duty to do all of the following:

1. Investigate the complaints thoroughly, including interviewing all people and reviewing all documents that relate or may potentially relate to the complaint;
2. Reject the complaint if, after investigation, it is determined to be unfounded or to compromise or resolve the complaint in any reasonable manner, including the payment of a refund;
3. Record a summary of the complaint, its disposition, and the reasons; place a copy of the summary, along with any other related documents, in the student’s file, and make an appropriate entry in the log of student complaints as required by Section 73870;
4. If the complaint is valid, involves a violation of law, and is not resolved within 30 days after it was first made by the student, notify the Bureau, the accrediting association, and law enforcement authorities of the complaint, investigation, and resolution or lack of resolution. A person who has a duty to provide notice under this paragraph is not required to disclose any matter to the extent of that person’s privilege under Section 940 of the Evidence Code. If the authorized person does not provide all of the information required by this paragraph because of a claim of privilege under Section 940 of the Evidence code, the institution shall appoint another person, who may
   not lawfully claim the privilege, to provide the omitted information.
5. If the complaint is valid, determine what other students, if any, may have been affected by the same or similar circumstances and provide an appropriate remedy for those students;
6. Implement reasonable policies or procedures to avoid similar complaints in the future;
7. Communicate directly to any person in control regarding complaints, their investigation, and resolution or lack of resolution.

A student may lodge a complaint by communicating orally or in
writing to any teacher, administrator, admissions personnel, or counselor.
The recipient of the complaint shall transmit it as soon as possible to the
person authorized to resolve complaints and shall attempt to resolve
complaints related to the person’s duties.

1. If student orally delivers the complaint and the complaint is not resolved either within a reasonable period or before the student again complains about the same matter, the institution shall advise the student that a complaint must be submitted in writing and shall provide the student with a written summary of the institution’s complaint procedure.
2. If a student complains in writing, the institution shall, within 10 days of receiving the complaint, provide the student with a written response, including a summary of the institution’s investigation and disposition of it. If the complaint or relief requested by the student is rejected, the reasons for the rejection.

The student’s participation in the complaint procedure and the disposition of a student’s complaint shall not limit or waive any of the student’s rights or remedies. Any document signed by the student that purports to limit or waive the student’s rights and remedies is void.

The person authorized to resolve complaints under this section shall not be terminated from employment or suffer any diminution in compensation as a result of the appropriate and good faith discharge of duties under this section.

NOTE: Authority cited: Sections 94774, 94778 and 94882, Education Code.
Reference: Sections 94832, 94866, 94876 and 94915, Education Code.

A printed copy of each current record required by the Act or this chapter shall be maintained. Current records include records required by Section 73900 of this chapter for students who are attending American Theological Seminary, who graduated or withdrew from American Theological Seminary within the preceding one year, or for whom a refund is owed.

A record that is no longer current may be stored on microfilm, microfiche,
computer disk, or any other method of record storage only if all of the following apply:

1. The record may be store without loss of information or legibility for
   the period within which the record is required to be maintained by the
   Act;
2. The institution maintains functioning devices that can immediately
   reproduce exact, legible printed copies of stored records. The devices
   shall be maintained in reasonably close proximity to the stored
   records at the institution’s primary administrative location in
   California.
3. The institution has personnel scheduled to be present at all times
   during normal business hours who know how to operate the devices
   and can explain the operation of the devices to any person authorized
   by the Act to inspect and copy records.
4. Any person authorized by the Act to inspect and copy records shall be
   given immediate access to the document reproduction devices for the
   purpose of inspecting and copying stored records and shall, upon request,
   reimburse the institution for the reasonable costs actually incurred by the
   institution for the use of the institution’s equipment and material to make
   copies. For the Purpose of this paragraph, “reasonable costs” has the
   meaning specified in Section 1563(b)(1) of the Evidence Code.

This institution shall maintain a second set of all records required by the Act and this chapter at a different location unless the original records, including records stored pursuant to subdivision are maintained in a manner secure from damage or loss. If an institution closes, the institution and its owners are jointly and severally responsible to arrange at their expense for the storage and safekeeping in California of all records required to be maintained by the Act and this chapter for as long as those records must be maintained. The repository
of the records shall make these records immediately available for inspection and copying, without charge during normal business hours by any entity authorized by the Act to inspect and copy records.

NOTE: Authority cited: Sections 94774, 94778 and 94882,
Reference: Sections 94829, 94874 and 94915, Education Code.

* Tuition and Course Fees do not include room and board or individual expenses.

* It is estimated that room and board in the Los Angeles area are at least $15,000 per academic year.

* Transportation costs for commuting students should be computed
at 36 cents per mile.

* The Seminary has no responsibility to find or assist a student in finding housing.

Attendance/Participation
Students are expected to attend all class sessions. Two absences are allowed for a three-hour course in the quarter system. More than two absences will permit the instructor to drop the student. For each missed class meeting
due to illness or extenuating circumstances, students should bring a note to the instructor. If it is necessary to drop the course, it is the student’s responsibility to withdraw officially at the Office of Admissions and Records.

Academic Honesty Policy
Students are expected to be honest and forthright in their academic endeavors. To falsify the results of one’s research, to plagiarize, or to cheat on an examination, corrupts the essential process by which knowledge is advanced. Any student who cheats or attempts to cheat during examination will receive a grade of zero.

Graduation Requirements
Students are required to successfully complete the curriculum. An Early childhood Education Certificate will be issued upon completion of the course work, examinations, and student teaching. The following must be achieved prior to issuance of a certificate:

1. Successful completion of all required courses;
2. Satisfaction of financial obligations;
3. 85% or better program attendance record;
4. Program Director’s recommendation for graduation;
5. Students must obtain a 2.75 grade average, with no Grades lower than a C.

Dismissal Policy
Students are expected to conduct themselves in a professional manner. Dismissal will be at the discretion of the Administrator.

Student Protection
This institution claims exemption from Article 2.5 as an educational service offering training exclusively in fine arts under Section 943.16. (b) (7).
Cancellation and Refund Policies - The institution shall abide by the guidelines set forth in Section 94312(d)(1) and (3) of the PPVE Reform Act relating to refunds from 100% to a pro rata based upon total instructional time consumed divided by total time offered.
Student is responsible for paying the State assessment amount for the Student Tuition Recovery Fund.

STUDENT SERVICES
Student services include academic counseling, tutorial programs, office hours for open and core counseling. Private tutoring and private lessons are available to every student. There will be an on-campus student bookstore for textbook purchases and supplies needed.

Job placement assistance is available. Certification shall lead to a job in early childhood education.

EC 101: development in Early Childhood (3 units)
In this course, students will learn psychological and physical development of the child during the first six years of life.

EC102: The Children, Family and Community (3 units)
The focus is on the dynamics between child, family, school, and community including various cultural and social influences.
Students will explore and develop communication skills between young children, peer groups, parents and teachers. Students will also investigate community resources and social services, including health care, welfare and counseling.

EC 203: Creative Experiences for Young Children (3 units)
This course is an exploration of creative experiences for young children through the arts; drama, art, music and play. Students will learn to equip, plan, and implement a developmentally appropriate curriculum and learning environment. Explore techniques for practicing positive guidance, planning successful
group experiences, and facilitating cultural diversity within the classroom setting.

EC 210: Learning Environments for Young Children (3 units)
Students will learn the relationship between the quality of the environment and young children’s attitudes and experiences; how to analyze environments, common problems in space development and developing individual plans for indoor and outdoor environments to meet the specific program goals.
Sources and prices of equipment and equipment you can take.

EC 204: Supervision and Administration of Early childhood Centers (3 units)
This course is only for the student who completed 12 units in the Teacher Credential Program. Study in concept, characteristics, and basic theories of educational administration. Covers the history and goals of early childhood education, including laws governing early childhood centers in California. Examines administrator’s job description, budget, personal selection and
standards, records and reports, and staff policies.

EC Elective Course (3 units)